Kaiser Permanente has agreed to pay up to $47.5 million to settle a class action lawsuit alleging that the health plan shared patient data with third-party advertisers including Google, Microsoft Bing, and Twitter/X through tracking pixels embedded in its authenticated patient portal pages. If you were a Kaiser Permanente member and accessed authenticated pages of Kaiser Permanente websites or mobile applications between November 2017 and May 2024, you may be eligible for a payment estimated between $20 and $40.
Settlement Amount: Up to $47.5 Million | Claim Deadline: March 12, 2026 | Estimated Payment: $20 – $40 | Proof Required: No
What Is This Settlement About?
The lawsuit alleged that Kaiser Foundation Health Plan, Inc. placed tracking code on authenticated webpages where patients log in to view medical records, schedule appointments, or message doctors. The complainants alleged that Kaiser embedded session replay code from Quantum Metric and advertising pixels from Google, Bing, and Adobe on these secure portal pages, sharing member data with third-party advertisers in violation of state privacy laws. Kaiser denies all allegations and denies any wrongdoing. The Court has not decided who is right. The parties agreed to settle to avoid the cost, risk, and burden of continued litigation.
Who Is Eligible?
You may qualify for a payment if you meet all of the following criteria:
- You were a Kaiser Permanente member in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, or the District of Columbia
- You accessed authenticated pages of Kaiser Permanente websites or mobile applications (pages that require a login)
- Your access occurred between November 2017 and May 2024
You do not need to prove that your specific data was shared. If you were a member and used the portal during the class period, you are eligible.
How Much Can You Receive?
Each class member who submits a timely and valid claim form is estimated to receive between $20 and $40. Class members who were Kaiser Permanente members for a longer period of time during the class period may receive a larger share of the settlement fund. Final amounts depend on the total number of valid claims filed.
How to File a Claim
Submit a claim online at KaiserPrivacySettlement.com by March 12, 2026. You can also mail a completed claim form postmarked by March 12, 2026. Contact the settlement administrator at 1-855-783-3816 or info@KaiserPrivacySettlement.com for assistance.
Important Dates
- Claim Deadline: March 12, 2026
- Opt-Out Deadline: March 12, 2026 (postmarked)
- Objection Deadline: March 12, 2026 (filed or postmarked)
- Final Approval Hearing: May 7, 2026 at 1:30 p.m. (U.S. District Court for the Northern District of California, Courtroom 5, 17th Floor, Phillip Burton Federal Building, 450 Golden Gate Avenue, San Francisco, CA 94102)
What Happens If I Do Nothing?
If you do nothing, you will not receive a payment, but you will still be bound by the settlement and will release your claims against Kaiser Foundation Health Plan related to the allegations in this case. You will give up your right to sue Kaiser separately over the same privacy issues.
Can I Opt Out?
Yes. The deadline to opt out is March 12, 2026. Your written exclusion request must be postmarked by that date. If you opt out, you will not receive payment but you keep your right to sue Kaiser separately over the same claims.
Case Information
| Case | Doe, et al. v. Kaiser Foundation Health Plan Inc., et al., No. 3:23-cv-02865-EMC (N.D. Cal.) |
| Court | United States District Court for the Northern District of California |
| Settlement Amount | $46 million (up to $47.5 million) |
| Settlement Administrator | Strategic Claims Services, Inc. — 1-855-783-3816 |
| Class Counsel | Kessler Topaz Meltzer & Check, LLP; Carella, Byrne, Cecchi, Brody, & Agnello, P.C.; Law Offices of Robert Mackey; Migliaccio & Rathod LLP |
Do I need proof that my data was shared?
No. You do not need to prove that your specific data was shared with third parties. If you were a Kaiser Permanente member and accessed authenticated pages during the class period, you are eligible to file a claim.
How much money will I get?
Each eligible class member is estimated to receive between $20 and $40. Members who were enrolled for a longer period during the class period may receive a larger share. Final amounts depend on how many people file claims.
Which states are covered?
The settlement covers Kaiser Permanente members in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and the District of Columbia.
What is the deadline to file a claim?
The deadline to file a claim is March 12, 2026. You can submit a claim online at KaiserPrivacySettlement.com or mail a claim form postmarked by March 12, 2026.
Sources:
By Steve Levine | Published: March 1, 2026
Please submit only truthful information. Filing a fraudulent claim is subject to penalties of perjury. OpenClassActions.org is a consumer news site and is not a settlement administrator or a law firm.