SiriusXM Robocall And Telemarketing Settlement: What The Allegations Say And What The Company Denies

SiriusXM has agreed to pay $28 million to settle a class action lawsuit alleging the satellite radio company made unsolicited telemarketing calls to...

SiriusXM has agreed to pay $28 million to settle a class action lawsuit alleging the satellite radio company made unsolicited telemarketing calls to people who had registered on the National Do Not Call Registry or who had specifically asked the company to stop calling them. The case, Campbell et al. v. Sirius XM Radio, Inc. (Case No. 2:22-cv-2261-CSB-EIL), was filed in the U.S.

District Court for the Central District of Illinois by named plaintiffs Julie Campbell, Diana Bickford, and Kerrie Mulholland. If you received repeated telemarketing calls from SiriusXM or its vendors between April 27, 2019 and October 31, 2025, and you were not a self-paying subscriber at the time, you may be eligible for a pro rata payment of up to $1,500. SiriusXM denies any wrongdoing, and the court has not ruled on the merits of the case. The settlement was reached to avoid the expense and uncertainty of continued litigation. That said, the $28 million fund is substantial, and the deadline to file a claim is March 21, 2026.

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What Are The Allegations In The SiriusXM Robocall And Telemarketing Settlement?

The plaintiffs allege that siriusxm, either directly or through third-party vendors acting on its behalf, placed unsolicited telemarketing calls to consumers in violation of the Telephone Consumer Protection Act (TCPA) and similar state telemarketing laws. The core claim is straightforward: people signed up for the National Do Not Call Registry or explicitly told SiriusXM to stop calling, and the calls kept coming anyway. Under the TCPA, telemarketers are prohibited from calling numbers listed on the registry more than 31 days after registration, and they must honor internal do-not-call requests. The class period spans from April 27, 2019 through October 31, 2025, which is a wide window. Consider someone who bought a used car in 2020 that came with a trial SiriusXM subscription.

That trial expired, the person never subscribed, and yet they started receiving repeated sales calls. If that person had their number on the Do Not Call Registry and received more than one call in a 12-month period, they would fall squarely within the class definition. The lawsuit does not require proof that the calls were made by robodialers specifically — the focus is on unwanted telemarketing contact to protected numbers. It is worth noting that the TCPA carries statutory damages of $500 per violation, which can be tripled to $1,500 for willful violations. That legal exposure is likely what drove the settlement figure to $28 million, even without an admission of liability from SiriusXM.

What Are The Allegations In The SiriusXM Robocall And Telemarketing Settlement?

What Does SiriusXM Deny, And Why Does It Matter For Your Claim?

SiriusXM has denied any wrongdoing of any kind. The company has not admitted that it violated the TCPA or any state telemarketing law. According to the official settlement website at sxmtcpasettlement.com, the court has not decided who is right — both sides agreed to settle rather than continue fighting in court. This is standard in class action settlements. Companies routinely deny liability while agreeing to pay, because going to trial carries risk on both sides. However, the denial does not diminish what class members can recover.

If the court grants final approval, the $28 million fund will be distributed regardless of whether SiriusXM ever concedes it did anything wrong. What matters for your claim is whether you meet the eligibility criteria, not whether the company admits fault. One practical effect of the settlement is that SiriusXM has agreed to make changes to how it manages consumer communications and vendor compliance with telemarketing laws. That is a meaningful concession, even without a formal admission. If SiriusXM’s telemarketing practices were already fully compliant, there would be little reason to overhaul them as part of a settlement agreement. A limitation to keep in mind: because this is a settlement and not a trial verdict, there is no binding legal precedent established here. If you have a separate, individual TCPA claim against SiriusXM for conduct outside the class period, this settlement does not help or hurt that claim directly — but filing a claim here does release SiriusXM from further liability for the covered calls.

SiriusXM TCPA Settlement Key Deadlines (2026)Claim Deadline80Days into 2026Opt-Out Deadline86Days into 2026Objection Deadline86Days into 2026Final Approval Hearing131Days into 2026Estimated Payment161Days into 2026Source: Official Settlement Site (sxmtcpasettlement.com)

Who Qualifies For The SiriusXM TCPA Settlement Payment?

Eligibility has three specific requirements, and all three must be met. First, you must have received more than one telemarketing call from SiriusXM or someone calling on its behalf within any 12-month period between April 27, 2019 and October 31, 2025. A single call is not enough. Second, you must satisfy one of two conditions: either your number was registered on the National Do Not Call Registry for more than 31 days before the calls, or you had previously asked SiriusXM to place you on its internal do-not-call list. Third — and this is the one that trips people up — you must not have been a self-paying SiriusXM subscriber at the time of the first call or before the second call. That third requirement is critical.

If you were actively paying for a SiriusXM subscription when the calls came in, you are excluded from the class. SiriusXM has an established business relationship defense for current customers, and the settlement reflects that. For example, if your subscription lapsed in January 2021 and you started getting calls in March 2021 trying to win you back, you could potentially qualify — provided you meet the other criteria. But if you were still paying when those calls started, you are out. If you are unsure whether you qualify, the settlement administrator can be reached at 1-866-566-4210. They can help clarify your eligibility before you spend time on the claim form.

Who Qualifies For The SiriusXM TCPA Settlement Payment?

How To File A Claim Before The March 21, 2026 Deadline

Claims can be filed online at www.SXMTCPASettlement.com or by mailing a paper form to the settlement administrator in Philadelphia. The online option is faster and creates an immediate confirmation, so it is the better choice for most people. The hard deadline is March 21, 2026. If you miss it, you get nothing from the settlement fund, and you will still have released your claims against SiriusXM for the covered calls. The tradeoff between filing a claim and opting out is worth considering. If you file a claim, you are accepting your share of the $28 million fund — which could be up to $1,500 per person, distributed on a pro rata basis depending on how many people file. If only a small fraction of the class files, payments could approach that $1,500 ceiling. If a large number file, each payment shrinks.

By contrast, if you opt out by March 27, 2026, you preserve your right to sue SiriusXM individually. Individual TCPA lawsuits can yield $500 to $1,500 per violation, and if you received dozens or hundreds of calls, the math might favor going it alone. However, individual litigation is expensive, uncertain, and slow. For most people, filing a claim is the practical move. Do not do both. You cannot file a claim and opt out. If you submit a claim form, you are in. If you want to object to the settlement terms without opting out — say you think the $28 million is too low — the objection deadline is also March 27, 2026, and you can still receive a payment if the settlement is approved.

Common Pitfalls And Limitations Of The SiriusXM Settlement

One warning that applies to many TCPA settlements: the “up to $1,500” figure is a ceiling, not a guarantee. The actual payment depends on the number of valid claims filed against the $28 million fund, minus attorney fees, administrative costs, and service awards to the named plaintiffs. In large TCPA settlements, individual payments often end up in the range of a few hundred dollars. That is still real money for filling out a form, but set your expectations accordingly. Another limitation: proving you received the calls can be difficult years after the fact. The settlement does not appear to require claimants to produce call logs, but the settlement administrator has discretion to verify claims.

If SiriusXM’s records show no calls to your number, your claim could be denied. Keep in mind that calls may have come from third-party vendors rather than SiriusXM directly, which can complicate identification. If you remember getting persistent calls about satellite radio or SiriusXM promotions but are not sure who was calling, it is still worth filing — the burden of proof in settlement claims is lower than in court. Finally, be wary of scams surrounding this settlement. The only legitimate place to file is www.SXMTCPASettlement.com, and the only phone number for the settlement administrator is 1-866-566-4210. Do not pay anyone to file a claim on your behalf. Legitimate settlement claims are always free to submit.

Common Pitfalls And Limitations Of The SiriusXM Settlement

What Changes Is SiriusXM Making To Its Telemarketing Practices?

As part of the settlement, SiriusXM agreed to modify how it manages consumer communications and oversees vendor compliance with telemarketing laws. While the specific details of these operational changes are not fully public, the agreement signals that the company is tightening its processes for scrubbing call lists against the Do Not Call Registry and honoring internal opt-out requests. For a company that relies heavily on outbound marketing to convert trial users into paying subscribers — particularly through car dealership partnerships — these procedural changes could reduce the volume of unwanted calls going forward.

This is a pattern seen across the telecom and subscription industries. Companies that face significant TCPA liability often implement more aggressive suppression list management, shorter scrub cycles, and stricter vendor contracts as part of settlement terms. Whether these changes stick long-term depends on enforcement and internal compliance culture, but the $28 million price tag is a strong incentive.

What Happens After The Final Approval Hearing?

The final approval hearing is scheduled for May 11, 2026. At that hearing, the court will review whether the settlement is fair, reasonable, and adequate. It will also consider any objections filed by class members. If the court approves the settlement and no appeals are filed, payments will be issued approximately 30 days later.

If there are appeals, distribution could be delayed by months or even longer. Assuming everything proceeds on schedule, class members who filed valid claims could see checks or electronic payments by mid-2026. The settlement administrator will handle distribution from the $28 million fund after deducting approved fees and costs. Keep your contact information current with the administrator — if your check is returned as undeliverable, you may lose your payment.

Frequently Asked Questions

How much money will I actually receive from the SiriusXM settlement?

Eligible class members may receive up to $1,500, but the actual amount depends on how many people file valid claims. The $28 million fund must cover all payments, attorney fees, and administrative costs. Realistically, individual payments could range from a few hundred dollars to the full $1,500 if claim volume is low.

I was a SiriusXM subscriber when I got the calls. Can I still file a claim?

No. If you were a self-paying SiriusXM subscriber at the time of the first call or before the second call, you are excluded from the settlement class. The exclusion applies to active, paying subscribers — not people on free trials or whose subscriptions had already lapsed.

What if I do not remember the exact dates I received calls from SiriusXM?

You do not need to provide exact call logs with your claim. The settlement administrator will cross-reference claims against available records. If you remember receiving repeated unwanted calls about SiriusXM services during the class period (April 27, 2019 to October 31, 2025), it is worth filing.

Can I file a claim and also opt out of the settlement?

No. Filing a claim means you accept the settlement terms and release your individual claims against SiriusXM for the covered calls. If you believe your individual case is worth more — for instance, if you received a very high volume of calls — you may want to opt out by March 27, 2026 and consult an attorney about pursuing a separate lawsuit.

Is there a cost to file a claim?

No. Filing a claim is completely free. If anyone asks you to pay a fee to submit your claim, it is a scam. File only through the official website at www.SXMTCPASettlement.com or by mailing a form to the settlement administrator.

When will I receive my payment if the settlement is approved?

Payments are expected approximately 30 days after the court grants final approval at the May 11, 2026 hearing, assuming no appeals are filed. If appeals delay the process, payments could take significantly longer.


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