NordicTrack customers who purchased treadmills or equipment between 2015 and 2020 can claim compensation through two active settlement programs. The first settlement, finalized in October 2025, covers approximately 1.55 million treadmill owners affected by misrepresented horsepower specifications—these customers can receive a maintenance kit, a mat, or 2 to 5 months of free iFIT membership. A second settlement addresses touchscreen console failures caused by a mandatory iFIT software update, offering customers free replacement and installation, repair cost refunds, or significant discounts on new equipment and subscriptions.
NordicTrack has faced multiple class action lawsuits stemming from equipment failures and misleading marketing. Rather than fighting each case individually, the company has resolved disputes through settlements that now offer payouts to hundreds of thousands of affected owners. The deadlines to file claims are fast approaching for some settlements, making it critical to understand your eligibility and the actual value of the relief options available.
Table of Contents
- What Are the Two NordicTrack Equipment Settlements?
- Treadmill Horsepower Settlement: Final Approval and Who Qualifies
- What Relief Can You Claim for the Treadmill Settlement?
- Console and Tablet Settlement: A Separate Claim with Different Deadlines
- Calculating Your Settlement Value: Which Relief Option Is Worth Most?
- How to File Your Settlement Claim Before Deadlines Pass
- Recent Developments: The Dismissed Live Classes Lawsuit
- Frequently Asked Questions
What Are the Two NordicTrack Equipment Settlements?
Two separate class action settlements have been approved for NordicTrack equipment. The primary settlement covers NordicTrack and ProForm treadmills that failed to deliver the continuous horsepower advertised to customers. The second addresses a different problem: touchscreen consoles and tablets that became unusable after NordicTrack pushed a mandatory iFIT software update, leaving equipment owners unable to control their machines without expensive repairs.
These settlements exist because federal courts found sufficient evidence that customers were misled. For example, a customer who bought a NordicTrack treadmill in 2018 expecting a 4-horsepower continuous motor but received a machine that could only sustain 2.5 horsepower would qualify for the treadmill settlement. Similarly, if your tablet screen failed shortly after an automatic iFIT app update and required a $300+ replacement, you could qualify for the console settlement. The settlements are considered a class action resolution because they affect a defined group of similar customers rather than individual lawsuits.
Treadmill Horsepower Settlement: Final Approval and Who Qualifies
The treadmill horsepower settlement reached final approval on October 27, 2025, according to Minnesota Lawyer, making it a confirmed and enforceable resolution. This settlement covers anyone who purchased a NordicTrack or ProForm treadmill between November 22, 2015 and January 15, 2020—a window that captures thousands of machines sold during the peak of home fitness equipment popularity. However, eligibility is strict: you must have purchased during that specific date range and must still own the equipment or have documentation of your purchase.
If you bought a treadmill in late 2015 but sold it in 2017, you are still eligible if you can provide proof of original purchase. If you purchased in 2021 or later, you fall outside this settlement’s scope. The settlement specifies ownership of NordicTrack and ProForm branded machines only; other brands sold by the parent company do not qualify.
What Relief Can You Claim for the Treadmill Settlement?
The treadmill settlement offers three mutually exclusive relief options, meaning you choose one and receive that benefit. Your first option is a treadmill maintenance kit valued at approximately $30, which includes standard maintenance supplies and components. Your second option is a treadmill mat valued at around $69, which provides floor protection and reduces noise during workouts. Your third option is the most valuable: 2 to 5 months of free iFIT membership credit, a monthly streaming service that normally costs $12.99 to $39 depending on the subscription tier.
For most claimants, the iFIT membership credit represents the best value. If you already use iFIT or have been interested in trying it, five months of free access could save you $60 to $195 depending on whether you select a month-to-month or annual plan. However, if you never use the iFIT platform and have no interest in the service, the mat becomes the logical choice—$69 in physical equipment beats a digital credit you won’t redeem. The maintenance kit appeals only to customers who actively maintain their own machines and lack these supplies. This is one of the key tradeoffs: the settlement’s highest-value option assumes you value iFIT access, which not all customers do.
Console and Tablet Settlement: A Separate Claim with Different Deadlines
Distinct from the treadmill settlement, a second class action settlement covers console and tablet failures on NordicTrack and ProForm equipment caused by the iFIT mandatory software update. This settlement has different eligibility, deadlines, and relief options. The claim deadline for this settlement is May 6, 2025, which is significantly earlier than the treadmill settlement’s June 12, 2025 deadline—a critical difference that catches many customers off guard.
This settlement applies if your touchscreen console or tablet became inoperable or began experiencing display problems, responsiveness issues, or software crashes after NordicTrack automatically pushed the iFIT update to your machine. Customers report that the update rendered interfaces unusable, essentially bricking expensive display components. Unlike the treadmill settlement’s limited relief options, the console settlement offers broader remedies: you can claim a free replacement console or tablet with professional installation, full refunds for repair costs you paid out of pocket, a 20% discount on a new NordicTrack or ProForm purchase (up to $600 off), or a 20% discount on a 12-month iFIT streaming subscription extension.
Calculating Your Settlement Value: Which Relief Option Is Worth Most?
The actual cash value of your settlement claim depends entirely on which relief option you select and your personal circumstances. For the treadmill settlement, the three options are capped: $30, $69, or potentially $195 (five months × $39 if you assume annual iFIT pricing). For the console settlement, the value ranges dramatically—a free replacement console with installation can be worth $300 to $800 depending on the equipment model, while the purchase discount can be worth up to $600 if you buy a high-end machine. However, there’s a critical limitation: you cannot combine benefits. If you choose the free console replacement, you cannot also claim the purchase discount or subscription discount.
This forces you to assess what you actually need. If your console broke and you have a receipt showing you paid $400 for a repair, claiming the refund option gives you $400 immediately. If your console still works but the screen is degraded, the free replacement might seem valuable, but only if you’re willing to ship your equipment for installation. If you were already planning to buy a new treadmill soon, the 20% purchase discount ($600 maximum) becomes the most valuable option. Customers must make this calculation before filing.
How to File Your Settlement Claim Before Deadlines Pass
Both settlements require filing claims through official settlement websites, not through third-party claim processors. For the treadmill horsepower settlement, you will submit your claim at the official iFIT Treadmill Settlement website (ifittreadmillsettlement.com). For the console and tablet settlement, you will file through the iFIT Health Settlement portal. To file, you will need to provide proof of purchase—either a receipt, credit card statement, order confirmation, or invoice showing the purchase date and the NordicTrack or ProForm model number. You will also need to indicate which relief option you prefer.
The claim deadline for the console settlement is May 6, 2025, and for the treadmill settlement is June 12, 2025, both at 11:59 p.m. EST. Claims submitted after these deadlines will not be accepted, even if you were eligible. Given that it’s currently March 2026 in the timeline provided, both deadlines have already passed. If you did not file by these dates, you may still contact the settlement administrator to determine if late claims are accepted under extraordinary circumstances, but on-time filing is essential.
Recent Developments: The Dismissed Live Classes Lawsuit
In April 2025, class action representatives voluntarily dismissed a $5 million lawsuit against iFIT (NordicTrack’s streaming service) alleging that the company discontinued live fitness classes that had been a key selling point justifying the premium membership pricing. This lawsuit was separate from the two main settlements but involved many of the same customers. The dismissal was described as a quiet resolution, meaning the parties settled without a public announcement of settlement terms.
This development is significant because it indicates that customers frustrated with iFIT’s service changes have limited remaining legal recourse. While the treadmill and console settlements provide tangible product-based relief, the dismissed live classes case would have offered a different form of compensation. The dismissal does not affect your eligibility for the treadmill or console settlements, but it does mean that if you were hoping for additional compensation related to iFIT’s change in available content, that avenue is now closed. This reinforces the importance of filing claims under the remaining active settlements before all deadlines expire.
Frequently Asked Questions
Can I claim both the treadmill settlement and the console settlement?
Yes. These are separate class actions with different eligibility criteria. If you purchased a NordicTrack treadmill between November 2015 and January 2020 and separately experienced console failure, you can file claims in both settlements. You must file under each settlement’s portal with appropriate documentation.
What if I sold my treadmill after purchase but still have the receipt?
Ownership status varies by settlement terms, but most allow claims based on original purchase proof even if you no longer own the equipment. Check the settlement website FAQ or contact the claims administrator to confirm eligibility for your specific situation.
How long does it take to receive settlement relief after I file my claim?
Processing times typically range from 4 to 12 weeks after the claim deadline passes and the settlement transitions to the distribution phase. Relief is distributed by mail or (for console replacements) by arrangement with the claims administrator.
Can I change my relief option after filing?
No. Settlement rules require you to select one option at the time of filing. Changes after submission are typically not permitted, so careful consideration of your choice is essential before submitting.
What if I cannot find my original purchase receipt?
Most settlements accept alternative proof such as credit card or bank statements showing the charge, order confirmations from the retailer’s website, or warranty registration documentation. The claims administrator will evaluate what documentation is available.
Are these settlements taxable income?
Settlement awards and relief items may have tax implications. Consult a tax professional, as the IRS treatment of settlement payments and gift cards or account credits can vary based on individual circumstances.