If you filed a claim in the Capital Health data breach settlement and need to update your address or contact information, you have three options: call the toll-freetoll-free[contact via the official settlement website], mail your updated details to the Settlement Administrator at PO Box 4008, Portland, OR 97208-4008, or visit capitalhealthdatabreachsettlement.com to manage your claim online. When reaching out, have your Unique ID or confirmation code from your original claim form ready, as the administrator will need it to locate your file. It is your responsibility to keep your contact information current — the settlement administrator will not track you down if your check gets returned as undeliverable. This matters more than people realize.
Capital Health Systems agreed to a $4.5 million settlement after a LockBit ransomware attack between November 11 and 26, 2023, compromised the personal data of 503,071 individuals. Class members who filed claims could receive up to $5,000 for documented losses or an estimated $100 flat payment, plus three years of free credit monitoring. But none of that matters if the administrator cannot reach you when it is time to send payments.
Table of Contents
- Why Should You Update Your Contact Info for the Capital Health Settlement?
- What Are the Deadlines You Need to Know Before Updating Your Information?
- What Does the Capital Health Settlement Actually Cover?
- How to Update Your Address by Phone, Mail, or Online
- Common Mistakes That Could Cost You Your Settlement Payment
- What Happens After the Final Fairness Hearing on July 14, 2026?
- Protecting Yourself Beyond the Settlement
- Frequently Asked Questions
Why Should You Update Your Contact Info for the Capital Health Settlement?
The most common reason settlement checks go uncashed is that people move and forget to notify the administrator. According to the settlement terms, it is explicitly your responsibility to inform the capital Health Data Breach Litigation Settlement Administrator of any changes to your mailing address, phone number, or email after you submit your claim. If the administrator mails a check to an old address and it comes back undeliverable, they are under no obligation to hunt you down. That money could end up reverting to a cy pres recipient or being redistributed among other class members.
Consider someone who filed a claim in early 2026 but moved apartments in May. The final fairness hearing is not scheduled until July 14, 2026, and payments typically do not go out until weeks or even months after a settlement receives final approval. That is a long window during which life changes — new jobs, new cities, new phone numbers — can easily cause you to miss a payout you are entitled to. Even if you only moved across town, a single digit off in your apartment number could mean the difference between receiving your settlement check and having it returned to sender.
What Are the Deadlines You Need to Know Before Updating Your Information?
Several critical deadlines govern the Capital Health settlement, and understanding them helps explain why keeping your contact info current is so important. The deadline to opt out or object to the settlement is March 9, 2026. The deadline to file a claim, either online or postmarked by mail, is April 6, 2026. The final fairness hearing is set for July 14, 2026. After that hearing, assuming the court grants final approval, the administrator will begin processing and mailing payments.
However, if you have not yet filed a claim at all, updating your address will not help you — you need to actually submit a claim form first. There is an important distinction between updating contact information on an existing claim and filing a new claim entirely. If the April 6, 2026 deadline has not passed, you still have time to file. But if you missed the filing deadline, contacting the administrator to update your address on a claim that does not exist will accomplish nothing. Also worth noting: if you opted out of the settlement before March 9, 2026, you gave up your right to any payment, and no address update will change that.
What Does the Capital Health Settlement Actually Cover?
The $4.5 million settlement stems from a cyberattack carried out by the LockBit ransomware group, which infiltrated Capital Health Systems’ network and maintained access from November 11 through November 26, 2023. The attack caused a two-week IT systems outage across Capital Health’s facilities. LockBit later claimed to have stolen over 10 million files — roughly 7 terabytes of data — including names, addresses, phone numbers, email addresses, dates of birth, Social Security numbers, and medical information. In an unusual twist, LockBit stated they deliberately chose not to encrypt Capital Health’s files to avoid disrupting patient care. They only exfiltrated the data.
The settlement offers two claim options. Option A allows class members to claim up to $5,000 for documented, unreimbursed out-of-pocket losses resulting from the breach. This could include costs for credit monitoring you purchased on your own, fees related to fraud or identity theft, time spent dealing with the fallout, or other provable expenses. Option B is a flat pro rata cash payment estimated at approximately $100 per class member, which requires no documentation of losses. For example, someone who spent $200 on a credit monitoring service after the breach and can produce receipts would likely benefit more from Option A, while someone who suffered no direct financial harm would be better off with Option B. All class members are also eligible for three years of free credit monitoring, valued at roughly $90 per year.
How to Update Your Address by Phone, Mail, or Online
You have three channels for updating your information, and each has trade-offs worth considering. Calling 1-888-873-4996 is the fastest way to confirm that your update has been received and processed. You can speak with someone, verify your identity using your Unique ID, and get verbal confirmation that your new address is on file. The downside is hold times — settlement administrator phone lines can be busy, especially as deadlines approach. Mailing a written update to Capital Health Data Breach Litigation Settlement Administrator, PO Box 4008, Portland, OR 97208-4008 creates a paper trail, which is useful if there is ever a dispute about whether you notified them.
Send it via certified mail with return receipt if you want proof of delivery. The drawback is speed — mail takes days, and you will not know immediately whether the update was successfully processed. Visiting capitalhealthdatabreachsettlement.com to manage your claim online offers a middle ground: it is faster than mail and does not require waiting on hold, but you need your Unique ID or confirmation code to log in. If you have lost that code, you will likely need to call the phone line anyway. For anyone approaching a payment distribution deadline, the phone call is the safest bet because you get real-time confirmation.
Common Mistakes That Could Cost You Your Settlement Payment
One of the most frequent errors people make is assuming the settlement administrator will automatically forward mail through USPS mail forwarding. While the postal service does forward first-class mail for a period after you file a change of address, settlement checks sometimes arrive months after you have moved, potentially after your forwarding period has expired. Do not rely on USPS forwarding as a substitute for directly notifying the administrator. Another common mistake is losing your Unique ID or confirmation code.
Without it, the administrator may not be able to quickly locate your claim, which can delay processing your update. If you filed your claim online, check your email for a confirmation message that may contain this information. If you filed by mail, you may not have a copy unless you made one before sending it. In that case, call 1-888-873-4996 and be prepared to verify your identity through other means, such as your full name, date of birth, and the address you originally used on the claim form. A third pitfall: some people update their address but forget to update their phone number or email, which are also used by administrators to reach claimants about issues with their claims.
What Happens After the Final Fairness Hearing on July 14, 2026?
If the court grants final approval at the July 14, 2026 hearing, the settlement administrator will begin calculating individual payments and mailing checks. For Option B claimants, the estimated $100 pro rata payment could be higher or lower depending on how many people filed valid claims. For Option A claimants, payments depend on the documentation submitted and the total amount claimed across all class members — if total documented claims exceed the settlement fund, individual payments may be reduced proportionally.
As a practical example, if only 20,000 of the 503,071 affected individuals file claims, the per-person amount under Option B would be significantly higher than if 200,000 people file. Checks typically go out within 60 to 90 days after final approval, though appeals or objections can delay this timeline. This is precisely why keeping your address current matters — the gap between filing a claim and receiving a check can stretch six months or longer.
Protecting Yourself Beyond the Settlement
The three years of free credit monitoring included in the settlement is a meaningful benefit, but it only covers a limited window. The data stolen in this breach — Social Security numbers, medical records, dates of birth — does not expire. That information can be used for identity theft years from now.
After your free monitoring period ends, consider placing a credit freeze with all three major bureaus, which is free and prevents new accounts from being opened in your name. Unlike credit monitoring, which alerts you after something happens, a freeze proactively blocks unauthorized access. Given that LockBit claimed to have exfiltrated 7 terabytes of data, the scope of exposed information is substantial. Staying vigilant about unusual medical bills, unexpected insurance claims, or unfamiliar accounts on your credit report is worthwhile long after this settlement is finalized.
Frequently Asked Questions
How do I update my address for the Capital Health settlement?
Call 1-888-873-4996, mail a written request to Capital Health Data Breach Litigation Settlement Administrator at PO Box 4008, Portland, OR 97208-4008, or visit capitalhealthdatabreachsettlement.com. Have your Unique ID or confirmation code available.
What is the deadline to file a claim in the Capital Health settlement?
The deadline to file a claim is April 6, 2026. Claims can be submitted online or postmarked by mail by that date.
How much money can I get from the Capital Health settlement?
Option A offers up to $5,000 for documented out-of-pocket losses related to the breach. Option B provides an estimated flat payment of approximately $100 per class member. All claimants are also eligible for three years of free credit monitoring.
What data was compromised in the Capital Health breach?
The LockBit ransomware group stole names, addresses, phone numbers, email addresses, dates of birth, Social Security numbers, and medical information from approximately 503,071 individuals.
When will settlement payments be sent out?
Payments are expected to be distributed after the final fairness hearing on July 14, 2026, assuming the court grants final approval. Checks are typically mailed within 60 to 90 days after approval, though delays are possible.
What if I lost my Unique ID or confirmation code?
Call the settlement administratorsettlement administrator[contact via the official settlement website] and be prepared to verify your identity using your full name, date of birth, and the address you provided on your original claim form.
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