You may have been charged for Uber One after a free trial or checkout offer you did not clearly accept, according to federal and state regulators. You cannot join their enforcement lawsuit directly because it has no claims process or payout yet.
Uber One is Uber's paid membership for delivery and ride benefits. Uber lists it at $9.99 per month with $0 delivery fees, ride credits, and order discounts tied to minimum subtotals and eligibility limits. The enforcement case remains pending with a bench trial scheduled for February 2027, so the billing claims are still unproven allegations, according to LegalClarity's case overview.
Official resources:
- Read the official guidance from Ny — Use this primary source to verify the official guidance.
- Read the official notice from Legalclarity — Use this primary source to verify the official announcement.
Table of Contents
- What regulators say happened
- Can you join the lawsuit
- How to check and stop Uber One charges
- What records to save for a future payout
What regulators say happened
The Federal Trade Commission sued Uber on April 21, 2025, in federal court in California. The agency alleged Uber One charged consumers without consent, failed to deliver promised savings, and made cancellation too hard under a federal subscription law called ROSCA, according to Alston & Bird's summary of the FTC action. On Dec. 15, 2025, the FTC plus 21 states and the District of Columbia filed an amended complaint.
That filing alleged deceptive billing and cancellation practices and sought civil penalties under ROSCA and state laws, according to Reuters reporting republished by SRN News. Regulators allege Uber marketed Uber One as offering $0 delivery fees and up to $25 in monthly savings. They say many users still paid delivery fees, missed the promised savings, or were charged after signing up for a free trial. They also allege exit was exceedingly difficult. Cancelling could require navigating more than 20 screens and dozens of clicks or actions.
Can you join the lawsuit
You cannot simply sign up, file a claim, or join the FTC and state case. It is a government enforcement action, not a consumer settlement with a claim form. No court has ordered Uber to pay refunds. No administrator is accepting claims, mailing notices, or setting eligibility rules.
That means waiting for a check is the wrong plan. Affected current, former, or free-trial members should protect their own position now, file a consumer complaint with their state attorney general, and ask private counsel about any separate class claim. A state complaint does not enroll you in the federal case. It creates a record of your experience and helps regulators track patterns.
How to check and stop Uber One charges
Open the Uber or Uber Eats app and check Account, then Uber One, then Manage Membership. That screen shows your plan status and renewal date. Uber says members must cancel in the app or browser up to 48 hours before renewal, according to Uber's help page.
If you miss that deadline, contact support through the app right away. Do not rely only on deleting the app. Deleting the app does not cancel the membership or stop renewal billing.
- Take screenshots of the membership status, renewal date, and cancellation confirmation
- Note the date, time, and number of screens needed to cancel
- Check bank and card statements for $9.99 monthly charges and trial-period charges
- Turn off reminders for trial end dates and keep the cancellation email
What records to save for a future payout
Save billing records from the full period you believe you were charged. Include card statements, receipts, trial sign-up emails, and any notice of price or renewal. Save proof that savings did not arrive. Useful examples are orders showing delivery fees, service fees, or totals below the minimum needed for the discount.
Save proof that cancellation was hard. Keep screenshots of confusing checkout language, unclear trial terms, error messages, and long cancellation paths. Store everything in one folder with dates and amounts. If a court orders refunds or a separate class case opens, that folder will make it faster to show enrollment, payment, and cancellation effort.