You cannot file a claim in the StubHub World Cup ticket case right now. No court has approved a claim form, deadline, or payout. A proposed class action is a lawsuit filed for a larger group before the court certifies that group. California residents Julie Reeker Moghal and Reuben Renteria filed Moghal v.
StubHub Inc., Case No. 1:26-cv-05569. OpenClassActions reports the filing reached the U.S. District Court for the Southern District of New York on June 30, 2026 in its case summary.
Official resources:
- Read the official notice from FTC — Use this primary source to verify the official announcement.
- Read the official notice from Openclassactions — Use this primary source to verify the official announcement.
Table of Contents
- What did buyers allege?
- Who would the proposed class cover?
- Why is there no claim to file?
- What about the $10 million StubHub refund?
- Which records should you keep?
What did buyers allege?
The complaint alleges StubHub sold 2026 World Cup tickets it was not authorized to sell. It also alleges StubHub could not reliably deliver those tickets. Fans paid thousands of dollars for promised entry.
Some arrived at stadiums without valid tickets and missed matches. LawFold reports the lawsuit seeks at least $5 million. The proposed nationwide class spans hundreds or thousands of U.S. buyers.
Who would the proposed class cover?
The proposed class would cover U.S. buyers who bought World Cup 2026 tickets on StubHub.
It focuses on buyers who did not receive timely, valid, or comparable tickets. Those tickets were allegedly promised under StubHub's FanProtect Guarantee. The Guarantee is the buyer-protection promise named in the complaint.
- U.S. purchase of World Cup 2026 tickets on StubHub
- no timely ticket delivery
- no valid ticket or comparable replacement
Why is there no claim to file?
OpenClassActions notes the case has no certified class and no settlement. Certification is the court's decision to allow group claims.
Without certification or settlement, there is no claim form or filing deadline. There is also no payout process for World Cup buyers now.
What about the $10 million StubHub refund?
The $10 million refund is separate from the World Cup case. Troutman Pepper Locke, writing via JD Supra, reports the April 9, 2026 order covers allegedly hidden mandatory fees in its case analysis.
It does not cover World Cup cancellations. The Federal Trade Commission states that relief is automatic for eligible buyers in its StubHub case page. Do not use any site that asks for payment or personal information to file that FTC claim.
Which records should you keep?
LawFold advises affected World Cup buyers to preserve key purchase and travel papers. Those papers support any future certification or settlement notice.
Keep the originals in one folder and save backups. Monitor the court docket for certification or settlement notice before acting.
- StubHub receipts and order confirmations
- cancellation notices and messages about replacements
- replacement-ticket costs
- travel records tied to the match trip