Settlement Amount:
$9,000,000 fund — about $425 per pay-to-pay fee paid
Claim Deadline:
Automatic payment — opt out or object by September 23, 2026
Proof Required:
No proof required and no claim form; eligible class members are paid automatically
Official Settlement Website:
DovenmuehlePhoneFeeLawsuit.com
📄 Full claim guide: Read the complete Dovenmuehle pay-to-pay fee settlement breakdown on OpenClassActions.com for eligibility details, payout tiers, and step-by-step filing instructions.
What Is the Case About?
Dovenmuehle Mortgage allegedly charged borrowers a “pay-to-pay” convenience fee for making mortgage payments by telephone or automated IVR. The lawsuit Custer v. Dovenmuehle Mortgage claims those fees were improper. DMI denies any and all wrongdoing and does not admit liability.
Who Qualifies?
People with North Carolina residential mortgages serviced by Dovenmuehle who paid a fee for making a loan payment by telephone or IVR between April 10, 2020 and January 13, 2026. About 3,401 class members have been identified.
How Much Can You Get?
The settlement fund is $9,000,000. Class members are estimated to receive approximately $425 per pay-to-pay fee paid, before the deduction of administrative costs, a service award, and attorneys’ fees.
How to File
No action is required — there is no claim form. If the court approves the settlement and you remain in the class, you will automatically receive a payment.
Key Deadlines
- Opt-out / objection deadline: September 23, 2026
- Final approval hearing: November 5, 2026 at 2:00 p.m., Greensboro, NC
Case Details
| Case Name | Custer v. Dovenmuehle Mortgage, Inc. |
| Case Number | 1:24-cv-00306 |
| Court | U.S. District Court, Middle District of North Carolina |
| Administrator | ILYM Group, Inc. |
| Settlement Amount | $9,000,000 |
File / Check Official Settlement Site
→ See the full Dovenmuehle pay-to-pay fee settlement details on OpenClassActions.com
By Felix Levine. OpenClassActions.org is a consumer news and information site and is not a class action administrator, class counsel, or a law firm. This page summarizes a public class action settlement and is general information, not legal advice. Deadlines and payment timing may change — always verify details at the official settlement website before filing. Class action claim forms are submitted under penalty of perjury; submit only truthful information.