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The LifeMD and RexMD Privacy Settlement Already Paid Out – Claims Closed in September 2025

The LifeMD and RexMD tracking-pixel settlement is real, it was approved, and it has already paid. The claim deadline passed on September 22, 2025, the Nevada court granted final approval eight days later, and the court-authorised administrator says distributions to timely, valid claimants began on January 21, 2026. There is nothing left to file.

Status: Final approval granted, distribution began | Claim deadline September 22, 2025 — passed | Benefit: $10 cash or a $25 voucher


Why This Keeps Getting Asked

A PDF of the settlement agreement circulates online, and because it is dated late April 2025 and carries no court dates, it reads to a lot of people like an open deal waiting for claims. It is not. It is the document the parties signed before the court filled in the dates and approved it, and three court events have happened since.

The Nevada court granted preliminary approval on June 4, 2025. Class members then had until September 22, 2025 to file a claim, opt out, or object. Judge Jennifer Schwartz granted final approval on September 30, 2025 and dismissed the action with prejudice. The court-authorised settlement website then reported that benefit distribution to timely, valid claimants began on January 21, 2026.

So there is no claim form to complete now, and nobody who missed the deadline can file a late claim through OpenClassActions or any other third-party site. Anyone who did file on time and has a payment question should go to the administrator through the official website, LifeMDSettlement.com. Our sister site keeps a running status page at LifeMD & RexMD Privacy Settlement Closed: Payment Status.

The Numbers

CaseW.M.F. & Matthew Marden v. LifeMD, Inc., No. A-24-906800-C
CourtEighth Judicial District Court, Clark County, Nevada
Potential classApproximately 835,159 people
Benefit$10 cash or a $25 LifeMD/RexMD voucher, valid two years
Aggregate cap on class benefitsNone
Claim deadlineSeptember 22, 2025 — passed
Final approvalSeptember 30, 2025
Distribution beganJanuary 21, 2026
Attorneys’ fees and expenses$750,000, awarded by the court
Class representative awards$2,500 each, to two representatives
Objections / opt-outsNo objections; five timely exclusions
Official websiteLifeMDSettlement.com

What the Lawsuit Alleged

The complaint said LifeMD, which also does business as RexMD, placed tracking technologies on its websites and potentially transmitted identifiable health information and other private data to third parties including Meta, Google and TikTok. The sensitivity argument was central: people came to those sites to explore or buy treatment for conditions they would not discuss casually, so what a visitor clicked was itself revealing.

The claims included alleged violations of the federal Electronic Communications Privacy Act and Nevada privacy law, plus negligence, invasion of privacy, breach of confidence and unjust enrichment theories. None of that was decided. LifeMD denied doing anything wrong and denied that protected information was actually disclosed, the court made no liability finding, and the settlement is not an admission.

The settlement class generally covered U.S. residents who were or had been LifeMD or RexMD members, or who ordered or bought products from the companies, and whose private information was allegedly disclosed through tracking tools on the sites. The final order certified that class only for the purpose of carrying out the settlement.

Two Numbers People Get Wrong

“There was a $1.1 million fund.” There was not. LifeMD later reported roughly $1.1 million as its estimated settlement liability in a quarterly filing. That is an accounting estimate of what the deal would cost the company — not a fixed pot that claimants divided. The agreement placed no aggregate cap on class-member benefits at all, which is why this was never a pro rata common fund where a bigger claim pool shrinks everyone’s share.

“Fees came out of the payouts.” The notice said the $750,000 in attorneys’ fees and expenses and the two $2,500 representative awards would be paid separately from class-member benefits. A claimant who chose $10 in cash received $10.

LifeMD also agreed to a non-monetary term: using a third-party consent service to strengthen consent management on its website for at least two years after the settlement became effective.

Why the Federal Docket Says “Dismissed”

The case ran through two courts, which is why a docket search can look like it ended in nothing.

Matthew Marden first filed in the Southern District of New York on August 23, 2023. An amended complaint followed; LifeMD moved to dismiss it in March 2024; the parties mediated in July 2024. On November 1, 2024 the plaintiffs voluntarily dismissed the federal case without prejudice — a phrase that preserved the claims rather than ending them. Three weeks later, on November 25, 2024, they refiled in the District Court of Clark County, Nevada.

That Nevada case is the one that settled, and it was dismissed with prejudice after final approval, resolving the released claims for every class member who did not opt out.

Timeline

  • August 23, 2023 — original complaint filed in the Southern District of New York.
  • March 4, 2024 — LifeMD moves to dismiss the amended complaint.
  • July 12, 2024 — the parties mediate.
  • November 1, 2024 — plaintiffs voluntarily dismiss the federal case without prejudice.
  • November 25, 2024 — the case is refiled in Clark County, Nevada.
  • April 29–30, 2025 — the settlement agreement is signed.
  • June 4, 2025 — preliminary approval.
  • September 22, 2025 — claim, exclusion and objection deadlines pass.
  • September 30, 2025 — final approval; case dismissed with prejudice.
  • January 21, 2026 — distribution to timely, valid claimants begins.

If You Filed on Time and Nothing Arrived

  • Check the address and email on the claim. A payment sent to a stale address is the most common way a valid claim goes unpaid. The administrator’s own channel on the official site is the place to correct it.
  • Keep the claim confirmation. It is the reference number the administrator will ask for.
  • Treat unexpected payment notices as unverified. A real settlement payment never requires a fee to release it, never needs an online banking login, and never asks for a full Social Security number by email. Check anything unexpected against LifeMDSettlement.com before responding.
  • Remember what a voucher is. Claimants who chose the $25 option got store credit valid for two years, not cash.

OpenClassActions.org cannot look up an individual claim, change claim data, or issue a payment.

Missing This Deadline Does Not Automatically End Everything

This settlement is closed, but it is not the only LifeMD privacy matter, and the other one reaches a different group of people.

Attorneys are currently investigating potential cases against LifeMD for alleged privacy violations in California — specifically, whether the intake questionnaires on LifeMD and its Rex MD and ShapiroMD brands handed a visitor’s own answers to third-party advertising networks before that visitor accepted the terms or created an account. The Nevada class that just paid out was built around members and purchasers. This review is aimed at the opposite end of the funnel: California residents who used LifeMD only far enough to start a questionnaire — who clicked “Get Started” on weight loss, men’s health, women’s health, cardiovascular health, mental health, prescriptions and refills or primary care, answered at least one question, and then never ticked the consent box, never created an account and never bought anything.

Because those are different groups, missing the September 2025 claim deadline does not by itself rule anyone out of the California review. It is limited to people who were in California on or before June 14, 2026. No complaint has been filed, no class has been certified, and nothing has been proven — the LifeMD data privacy investigation page sets out the full criteria and offers a free, confidential case review. The panel at the end of this article has the detail.

Where This Sits in the Pixel-Tracking Wave

Health-site tracking cases have become one of the busiest corners of privacy litigation, and they share a shape: a marketing pixel or SDK sits on a page where a visitor discloses something medical, and the argument is that the disclosure travelled somewhere the visitor never agreed to send it. We have covered the same pattern at Duke Health, and a telehealth example that is still moving through its own claims process in our report on the Call-On-Doc pixel tracking settlement. What separates them is usually not the technology but the consent record — when the tracking fired relative to when the visitor agreed to anything.

LifeMD is also facing unrelated scrutiny on a completely different front: former employees told STAT in July 2026 that clinicians were pushed to review GLP-1 weight-loss cases at roughly two minutes each. LifeMD strenuously denies it, and there is no patient class action. We covered it in our report on the LifeMD GLP-1 prescribing allegations.

Frequently Asked Questions

Is the LifeMD and RexMD privacy settlement still open?

No. The deadline to submit a claim, request exclusion, or object was September 22, 2025. The court granted final approval on September 30, 2025 and no new claims are being accepted. No late-claim process has been announced.

Have LifeMD settlement payments been sent?

Yes. The court-authorised settlement website says distribution of benefits to timely, valid claimants began on January 21, 2026. Anyone who filed on time and has a payment issue should contact the administrator through the official settlement website, LifeMDSettlement.com.

How much did the LifeMD settlement pay?

A timely, valid claimant could choose either $10 in cash or a $25 voucher for LifeMD or RexMD products or services, valid for two years. The agreement placed no aggregate cap on claimant benefits, so this was not a pro rata fund that shrank as more claims arrived.

Was there a $1.1 million settlement fund?

No. LifeMD reported approximately $1.1 million as its estimated settlement liability in a quarterly filing. That is the company’s own accounting estimate of the cost, not a fixed fund divided among claimants. The court separately awarded $750,000 in attorneys’ fees and expenses and $2,500 to each of the two class representatives, payable separately from class-member benefits.

Why was the federal LifeMD case dismissed before the settlement?

The plaintiffs voluntarily dismissed the New York federal action without prejudice on November 1, 2024 and refiled in Clark County, Nevada on November 25, 2024. The Nevada case settled and was dismissed with prejudice after final approval on September 30, 2025.

I missed the deadline. Is there anything else?

Possibly, if you are in California. Attorneys are investigating whether LifeMD, Rex MD and ShapiroMD intake questionnaires passed visitors’ answers to third-party advertising networks before those visitors accepted the terms or created an account. That review targets prospective patients rather than members and purchasers, so missing the Nevada claim deadline does not by itself disqualify anyone. It is limited to California residents who started a questionnaire on or before June 14, 2026 and who never accepted the terms, created an account or made a purchase. No complaint has been filed and no class has been certified.

Sources


By Felix Levine | Published: September 10, 2026

Legal Disclaimer

This article is for informational purposes only and is not legal advice. OpenClassActions.org is a consumer news site, not a law firm and not the settlement administrator, and is not affiliated with LifeMD, Inc., Rex MD, ShapiroMD or any party to the case described. The allegations in the underlying complaint were denied and were never decided; the settlement is not an admission of liability. The official settlement documents and the administrator’s determinations control eligibility, claim validity and payment questions.

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