For the Dollar General price overcharge settlement, submitting your claim online at www.DGPriceSettlement.com is the faster, safer, and more reliable option compared to mailing a paper form. Online submission gives you instant confirmation, eliminates the risk of your claim arriving late, and allows you to file right up until 11:59 PM Eastern Time on April 13, 2026. By contrast, mailed claims must be physically received — not just postmarked — by that same deadline, which means a letter dropped in the mail a few days before could arrive too late and be thrown out entirely.
That said, both methods are valid ways to claim your share of the $8.5 million settlement fund. If you paid a different price at checkout than what was listed on the shelf at any Dollar General store between October 10, 2016 and November 19, 2025, you may be entitled to $10 or the actual overcharge amount, whichever is higher, for up to two documented overcharges per household. Even if you lack proof of a specific overcharge, you can still claim a $3 in-store discount benefit through a myDG account.
Table of Contents
- Should You Submit Your Dollar General Settlement Claim Online Or By Mail?
- What You Need Before Filing Your Dollar General Overcharge Claim
- How The Online Claim Process Works Step By Step
- How To File A Dollar General Settlement Claim By Mail Without Getting Rejected
- Common Mistakes That Get Dollar General Settlement Claims Denied
- The $3 In-Store Discount Benefit And Why You Should Claim It Regardless
- Pennsylvania’s Separate Action And What It Signals For Future Dollar General Cases
- Frequently Asked Questions
Should You Submit Your Dollar General Settlement Claim Online Or By Mail?
The core difference comes down to risk and convenience. When you submit online at www.DGPricesettlement.com, you click the “Submit Claim” button, enter your Notice ID and Confirmation Code if you received a notice, fill out the required fields, and get a digital confirmation that your claim was received. The entire process takes a few minutes, and the settlement administrators have your claim on file immediately. There is no ambiguity about whether it arrived on time. Mailing a paper claim form to the settlement administrators at 1650 Arch St., Suite 2210, Philadelphia, PA 19103, introduces variables you cannot control. Postal delays, incorrect addresses, and sorting errors can all derail an otherwise valid claim.
The critical detail here is that the deadline is a receipt deadline, not a postmark deadline. If the administrators do not physically have your form in hand by April 13, 2026, your claim is invalid regardless of when you mailed it. Consider a scenario where you mail your form on April 8 expecting standard delivery within five days. A single delay at a sorting facility means your envelope arrives April 14 and your claim is rejected. With the online portal, you could submit at 11:00 PM on April 13 and still be well within the deadline. The one legitimate reason to mail a claim is if you lack reliable internet access or are uncomfortable navigating online forms. For everyone else, the online option is objectively better.
What You Need Before Filing Your Dollar General Overcharge Claim
Before you sit down to file, gather your documentation. For the cash payment portion of the settlement, you must provide qualifying proof of a specific price overcharge. This means documentation of a complaint you filed with a governmental entity or with dollar General directly about a particular overcharge incident, or objective contemporaneous evidence such as a photo showing the shelf price differing from the register price. A vague recollection that you once paid too much is not sufficient. However, if you do not have proof of a specific overcharge, you are not shut out entirely.
The settlement includes a $3 in-store discount benefit that requires no evidence of an overcharge whatsoever. You just need a myDG account, or you can complete registration on the settlement website as part of the claims process. This two-tier structure means virtually anyone who shopped at Dollar General during the class period can claim something, but the higher payout requires real documentation. One important limitation: if Dollar General already issued you a refund for a particular overcharge, that incident does not qualify for an additional payment through the settlement. If you received a settlement notice by email or mail, keep it handy. Your Notice ID and Confirmation Code will streamline the online filing process significantly.
How The Online Claim Process Works Step By Step
Start by visiting www.DGPriceSettlement.com and clicking the “Submit Claim” button on the homepage. If you received a direct notice from the settlement administrators, the site will prompt you to log in using your Notice ID and Confirmation Code. These identifiers link your claim to the settlement records and speed up verification. Once logged in, you will fill out your personal and household information and indicate whether you are claiming the cash payment, the $3 in-store discount, or both.
For the cash portion, you will need to upload or describe your proof of overcharge. For the discount portion, you will either link your existing myDG account or register for one through the settlement site. For example, if you took a photo at a Dollar General in March 2022 showing a shelf tag of $4.50 for a cleaning product but your receipt shows $5.25, you would upload both the photo and the receipt as your contemporaneous evidence. After reviewing your submission, confirm and save any confirmation number or email you receive. That confirmation is your proof of timely filing.
How To File A Dollar General Settlement Claim By Mail Without Getting Rejected
If you choose the mail route, download the official claim form from the settlement website or request one by calling 1-844-262-4248 or emailing info@DGPriceSettlement.com. Fill out every required field legibly — print clearly in black or blue ink to avoid any processing issues. The single most important step that people overlook: you must sign the claim form. Unsigned forms are explicitly rejected as invalid under the settlement terms. This is not a technicality that administrators will overlook.
An unsigned form is treated the same as no form at all. After signing, make a photocopy of the completed form for your records, attach copies of any supporting documentation, and mail everything to 1650 Arch St., Suite 2210, Philadelphia, PA 19103. Use a trackable shipping method — certified mail with return receipt, or a service like UPS or FedEx that provides delivery confirmation. Given the receipt-based deadline, you want proof that the envelope arrived before April 13, 2026. Compare the cost: certified mail runs about $4 to $7 depending on weight, while online submission costs nothing.
Common Mistakes That Get Dollar General Settlement Claims Denied
The most frequent rejection reasons are entirely preventable. First, forgetting to sign the paper claim form. This has been emphasized in the official settlement documents because it is such a common error. Second, submitting a claim after the deadline. For mailed claims, remember again that April 13, 2026 is a received-by date, not a postmarked-by date. Third, claiming a cash payment without attaching qualifying proof.
Submitting a claim form that requests the $10 payout but includes no documentation of the overcharge will result in that portion being denied. A less obvious pitfall involves duplicate claims. The settlement allows up to two documented overcharges per household, not per person. If two people in the same household each file for two overcharges, the second filing may be flagged or rejected. Be aware that the settlement administrators cross-reference addresses and household information. Another warning: do not submit claims for overcharges where Dollar General already refunded you. The settlement terms explicitly exclude incidents where the company has already made you whole.
The $3 In-Store Discount Benefit And Why You Should Claim It Regardless
Even if you have zero proof of a specific overcharge, the $3 myDG discount benefit is essentially compensation for anyone who shopped at Dollar General during the class period. You do not need receipts, photos, or complaint records.
You simply need a myDG account, which you can create during the claims process itself. While $3 is modest, it requires almost no effort, and it stacks on top of any cash payment you may also qualify for. Think of it as the baseline claim that every class member should file.
Pennsylvania’s Separate Action And What It Signals For Future Dollar General Cases
Beyond this $8.5 million class action settlement, Pennsylvania Attorney General Dave Sunday separately obtained a $1.55 million settlement with Dollar General for allegedly overcharging consumers. That state-level action signals that pricing accuracy at discount retailers is drawing increasing regulatory attention.
If Dollar General continues to face scrutiny from both private plaintiffs and state attorneys general, it is reasonable to expect tighter pricing controls at its stores going forward — and possibly additional settlement opportunities for consumers in specific states. For now, though, the April 13, 2026 deadline is what matters. Whether regulators pursue further action later is irrelevant if you miss your window to file in the current settlement.
Frequently Asked Questions
How much money can I get from the Dollar General settlement?
You can receive $10 or the actual overcharge amount, whichever is higher, for up to two documented overcharges per household. Additionally, you can claim a $3 in-store discount benefit through a myDG account, regardless of whether you have proof of an overcharge.
Do I need a receipt to file a Dollar General settlement claim?
For the cash payment, you need qualifying proof such as photos of shelf price versus register price, or documentation of a complaint to Dollar General or a government entity about a specific overcharge. For the $3 in-store discount benefit, no proof is required.
What is the deadline to file a Dollar General settlement claim?
All claims must be submitted online or received by mail no later than April 13, 2026 at 11:59 PM Eastern Time. Mailed claims must be physically received by this date — a postmark is not sufficient.
Where do I mail my Dollar General settlement claim form?
Mail completed and signed claim forms to the settlement administrators at 1650 Arch St., Suite 2210, Philadelphia, PA 19103. Use a trackable shipping method to confirm delivery before the deadline.
Can I submit a claim if Dollar General already refunded my overcharge?
No. The settlement excludes overcharges for which Dollar General has already issued a refund. Only unreimbursed overcharges qualify for the cash payment.
What happens if I forget to sign my mailed claim form?
Your claim will be rejected as invalid. The settlement terms explicitly state that unsigned claim forms will not be processed. There is no grace period or follow-up request for a missing signature.
You Might Also Like
- Mail Vs Online Claims: Best Way To Submit The Target Settlement Form
- Mail Vs Online Claims: Best Way To Submit The Mid America Pet Food Settlement Form
- Mail Vs Online Claims: Best Way To Submit The Kaiser Foundation Health Plan Settlement Form