No, overcharged Dollar General shoppers cannot file a claim for payment yet. No settlement fund, claim form, or filing deadline exists in the case as of Oct. 27-28, 2026, according to DollarScore's case update. The Federal Trade Commission (FTC), the federal agency that enforces consumer-protection law, joined 20 states in suing Dollar General Corp.
over register overcharges. It was filed Oct. 22, 2026, in the Middle District of Tennessee and announced Oct. 26, according to the Utah commerce announcement.
Official resources:
- Register through Utah’s official page — Use this page to review requirements and register directly.
- Register through Dollarscore’s official page — Use this page to review requirements and register directly.
Table of Contents
- What the lawsuit alleges
- Is there a payout available now
- How has Dollar General responded
- What should you do after an overcharge
What the lawsuit alleges
The plaintiffs say shoppers routinely paid more at the register than shelf tags and ads showed. Chain Drug Review reports the complaint alleges thousands of stores produced millions of dollars in overcharges over years. Get Out of Debt reports plaintiffs cite 29,265 internal complaints coded "Did Not Honor Marked Price" from Jan.
2023 to March 2026. The same account says 4-of-4 FTC undercover shops found overcharges. The plaintiffs also allege weak safeguards despite corporate knowledge of the problem.
Is there a payout available now
No payment process exists now. The Utah Department of Commerce says the suit seeks a permanent injunction plus restitution, disgorgement, forfeiture, civil fines and penalties.
It states no specific dollar amount for consumers. The Utah Department of Commerce also notes the allegations are unproven and the case is pending. No court has ruled Dollar General violated the FTC Act or state consumer laws.
How has Dollar General responded
Dollar General disputes the claims. According to Retail Dive's updated coverage, the company says its goal is 100% shelf-to-register accuracy with enhanced processes.
The company says it will defend vigorously while remaining open to discussion. That defense does not create a way for shoppers to request payment.
What should you do after an overcharge
Save proof while the price is still visible. DollarScore advises shoppers who see a mismatch to act at the store and keep records, described in its consumer guidance.
Those records preserve the amount, product, and store if a refund or claim process opens later. A report also creates an official record tied to the store and date.
- Photograph the shelf tag with the price and product visible.
- Check the receipt immediately and ask for the shelf price.
- Keep the receipt, photos, date, and store location.
- Report to the state attorney general and ReportFraud.ftc.gov.