If you filed a GoodRx privacy settlement claim in mid-October 2026, check that it counted: the administrator says claims submitted while the website was still in testing were rejected as untimely and must be filed again. The real claim period is now open. Anyone in the U.S. who used a GoodRx website, app or service before April 20, 2024 can claim an equal share of the $32 million settlement with GoodRx and the ad-tech company Criteo — no receipts, no documents and no notice ID required. The deadline is December 29, 2026.
Status: Preliminarily approved September 8, 2026; claims open | Claim deadline December 29, 2026, 11:59 p.m. Eastern (online) | Equal share of the net fund | No proof required
The False Start
The settlement website appeared online in mid-October with a File a Claim page. According to the claims administrator, it had been switched on only to complete testing, and claims submitted during that phase were rejected. The site returned a hosting error on October 18 and a maintenance page on October 21, 2026. By October 23, 2026 it was back and accepting claims, with the December 29, 2026 deadline unchanged.
The practical upshot: if you filed during the testing window, file again. A new claim submitted by December 29, 2026 is timely. File only on the official address, goodrxprivacysettlement.com — the only settlement website named in the court’s preliminary approval order. A claim on any other address, including a test server, is not a claim in this settlement.
Who Can Claim
The class is all natural persons in the United States who used any website, app or service made available by or through GoodRx at any time before April 20, 2024. That covers the main GoodRx website and app as well as GoodRx Gold, HeyDoctor and GoodRx Care. You do not have to have received an email notice, and the class is not limited by state.
Excluded are GoodRx and Criteo and their affiliates, parents, subsidiaries, officers and directors; Meta and Google; anyone who opts out; and the presiding judges and their clerks.
What Is Alleged
The case is Doe, et al. v. GoodRx Holdings, Inc., et al., No. 4:23-cv-00501-AMO, in the U.S. District Court for the Northern District of California. GoodRx runs a prescription-coupon and telehealth business. The plaintiffs allege that from at least 2017 to 2020, GoodRx disclosed users’ personal and health information — including prescription and health-condition details, email addresses and phone numbers — to advertising and analytics companies including Criteo, Meta and Google, through pixels, software development kits, cookies and APIs built into its website and apps.
The claims include intrusion upon seclusion, unjust enrichment, negligence and alleged violations of California, New York and Illinois consumer and privacy laws. GoodRx and Criteo deny the allegations and deny violating any law; they settled to avoid the cost and uncertainty of further litigation, and the settlement is not a finding of wrongdoing.
Meta and Google are still being sued
Meta Platforms and Google are defendants in the same case but are not part of this settlement. The plaintiffs’ claims against them continue separately. The $32 million pays only for the claims against GoodRx and Criteo, and the release does not reach Meta or Google.
How the $32 Million Is Divided
The fund is non-reversionary. Before claimants are paid, it covers notice and administration, taxes, fund account costs, any attorneys’ fees and expenses the court awards, service awards and other approved costs. Class counsel, Lowey Dannenberg, P.C. and Bursor & Fisher, P.A., have said they will ask for no more than one-third of the fund in fees (about $10.67 million) plus up to $125,000 in expenses. Class representatives may request service awards of up to $2,000 each.
Every valid, timely claim then receives the same amount: the net fund divided by the number of valid claims. No per-person estimate has been given, because the figure depends on how many people file. Each class member may file only one claim, however many notices they receive.
Payment options on the form are PayPal, Venmo, Zelle, a virtual prepaid card or a mailed check. If electronic details are not enough to send the money, a check is mailed instead. Checks void if not cashed within 60 days. Uncashed money is redistributed to claimants who cashed or took electronic payment, if each share would be at least $5; anything left more than 180 days after payments goes to the Center for Internet and Society at Stanford Law School.
What the Form Asks
The online form asks for your first and last name, street address, city, state, ZIP code, email address and phone number, a payment choice and an electronic signature. There is nowhere to upload documents. An optional field takes a Unique ID and PIN from a notice, and the form states that it is not required.
The one firm requirement is an attestation: you check a box stating that you lived in the United States and used a GoodRx website, app or service before April 20, 2024, and certify that the information is true. The administrator reviews claims and may audit for fraud. An incomplete claim gets written notice and 20 days to fix it.
File online through the GoodRx Privacy Settlement claim form by 11:59 p.m. Eastern Time on December 29, 2026, or mail the printable form from the settlement website postmarked by that date. Questions go to the administrator, A.B. Data, through the contact options on the settlement website.
Opting Out or Objecting
December 29, 2026 is also the deadline to opt out or object. An exclusion request must be mailed and postmarked by then — not phoned or emailed — and must include the case name and number, your full name, address, phone and email, the claimant ID code and other information from the summary notice, an original signature and a clear statement that you want out. Opting out means no payment but keeps your own claims against GoodRx and Criteo. Objections must be filed with the court by the same date, by class members who stay in.
Not the FTC Penalty
The Federal Trade Commission sued GoodRx on February 1, 2023. Under a stipulated order entered February 17, 2023, GoodRx paid a $1.5 million civil penalty and accepted a ban on sharing users’ health information for advertising, according to the Justice Department. That penalty went to the government. The private class actions began the next day and are separate.
The Road to Approval
An earlier GoodRx-only deal was denied without prejudice on June 12, 2025. Criteo joined, an amended agreement was signed November 19, 2025, and a March 24, 2026 addendum narrowed the release. Judge Araceli Martínez-Olguín granted preliminary approval on September 8, 2026.
| November 24, 2026 | Motions for final approval, fees and service awards due |
| December 29, 2026 | Claim, opt-out and objection deadline |
| February 11, 2027, 11:00 a.m. | Final approval hearing, Courtroom 5, Oakland (date may change; may be remote) |
GoodRx and Criteo may terminate the deal if opt-outs exceed a confidential threshold. If it is approved, payments go out within 45 days after the Effective Date, which follows the end of any appeals; the notice warns an appeal can take a year or more. As of October 23, 2026 no payment date had been announced. The GoodRx privacy settlement page on OpenClassActions.com tracks each step.
Frequently Asked Questions
I filed a GoodRx claim in mid-October. Do I need to file again?
If you filed while the website was in testing, yes. The administrator says those claims were rejected as untimely. A new claim submitted by December 29, 2026 is timely.
Do I need proof or a notice ID for the GoodRx privacy settlement?
No. The online form has no document upload, and the Unique ID and PIN field is optional. You must attest that you lived in the U.S. and used a GoodRx website, app or service before April 20, 2024.
Does GoodRx Gold, HeyDoctor or GoodRx Care count?
Yes. The class covers any website, app or service made available by or through GoodRx before April 20, 2024, including GoodRx Gold, HeyDoctor and GoodRx Care.
How much will each person get?
No estimate has been given. Each valid claim receives an equal share of the net fund after fees, costs and service awards, so the amount depends on how many people file.
Does this settlement cover Meta and Google?
No. Meta and Google are defendants in the same case but not part of this settlement, and the claims against them continue.
How long do I have to cash a check?
Sixty days from issue. After that the check becomes void and the money is redistributed to other claimants if each share would be at least $5.
Sources
- Official GoodRx Privacy Settlement website, including its FAQ, live claim form and court documents page (preliminary approval order, amended settlement agreement, addendum, summary notice and claim form).
- Long-form Notice of Proposed Class Action Settlement (PDF).
- Doe v. GoodRx Holdings, Inc. docket, No. 4:23-cv-00501 (N.D. Cal.), and the unopposed motion for preliminary approval (ECF No. 357).
- United States v. GoodRx Holdings, Inc. docket, No. 4:23-cv-00460 (N.D. Cal.), and the Justice Department announcement of the civil penalty.
- OpenClassActions.com — GoodRx $32 Million Privacy Settlement.
Source and credit: the settlement terms, deadlines and benefit details described above are drawn from our sister site’s reporting — OpenClassActions.com: GoodRx $32 Million Privacy Settlement — Claims Open, No Proof Required — which tracks this case against the court-approved notice and the official settlement website and is updated as the court rules.
Legal Disclaimer
This article is for informational purposes only and is not legal advice. OpenClassActions.org is a consumer news site, not a law firm and not the settlement administrator, and is not affiliated with any party to the case described. The allegations are allegations; unless a court has ruled, the defendants deny wrongdoing and no court has decided the merits. Deadlines, benefit amounts and payment timing can change as the court and the administrator act, so confirm current status on the official settlement website. You never need to pay anyone to file a claim or to receive a settlement payment.