New York Times Subscription Cancellation Settlement
The New York Times has reached a class action settlement over allegations that it made canceling digital subscriptions unreasonably difficult. Subscribers who struggled to cancel may file a claim by March 3, 2026.
What Is This Case About?
The lawsuit alleges the New York Times employed dark patterns and deceptive practices to prevent subscribers from canceling their digital subscriptions. While signing up could be done in a few clicks online, canceling required contacting customer service by phone or live chat, navigating retention offers, and enduring a deliberately time-consuming process. Plaintiffs argue this violated consumer protection laws governing automatic renewal subscriptions and cancellation rights.
Who Is Eligible?
You may be eligible if you had a New York Times digital subscription during the class period and attempted to cancel or were charged after trying to cancel. This includes subscribers to NYTimes.com, the NYT app, NYT Cooking, NYT Games, and other NYT digital products. Check the official settlement website for specific dates and eligibility requirements.
How Much Can You Receive?
Eligible class members may receive a cash payment based on their subscription history. Those who can document charges incurred after attempting to cancel may receive higher compensation. The exact amount per claimant depends on the total number of valid claims filed.
How to File Before the Deadline
Submit your claim through the official settlement website. You may want to gather any emails, chat logs, or billing records showing your cancellation attempts or continued charges.
- Claim Deadline: March 3, 2026
- Case Type: Consumer protection / deceptive subscription practices
OpenClassActions.org is not affiliated with The New York Times or the settlement administrator. This page is for informational purposes only and does not constitute legal advice.
File your claim at the official settlement website →
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