People may qualify for the proposed $3 million Aidvantage TCPA class action settlement if they received an artificial or prerecorded voice call on a cellular-service number from February 12, 2021, through September 26, 2025, and that number was not assigned to a current or former Aidvantage customer or accountholder. For example, a person who repeatedly received automated calls intended for an Aidvantage borrower who previously used the person’s phone number may fall within the settlement class. This is primarily a wrong-number or noncustomer call settlement, not a settlement covering every Aidvantage borrower who received an account-related call. Claims must be submitted online or postmarked by August 24, 2026. The settlement has not received final approval, so payments are neither guaranteed nor currently being issued.
The case is Knox v. Maximus Education, LLC, d/b/a Aidvantage, No. 2:25-cv-00121, pending in the U.S. District Court for the Middle District of Alabama. Aidvantage has agreed to establish a $3 million fund, but the allegations have not resulted in a finding that the company violated the law.
Official resources:
- Submit an Aidvantage settlement claim online — People who received a mailed notice can use their Class Member ID to file a claim before the deadline.
- Check Aidvantage settlement eligibility and deadlines — Review the court-authorized notice, eligibility rules, claim deadline, and proposed-settlement status.
Table of Contents
- Who May Qualify for the $3 Million Aidvantage TCPA Class Action Settlement?
- Why the Called Phone Number Matters
- What the Lawsuit Alleges
- How to File an Aidvantage TCPA Settlement Claim
- Potential Payments, Deductions, and Approval Risks
- Excluding Yourself, Objecting, or Doing Nothing
- When Approved Claimants Could Receive Payment
- Frequently Asked Questions
Who May Qualify for the $3 Million Aidvantage TCPA Class Action Settlement?
The settlement class generally includes people nationwide who received a call placed, or caused to be placed, by Aidvantage to a cellular-service number during the class period. The call must have used an artificial or prerecorded voice, and the cellular number must not have been assigned to a current or former Aidvantage customer or accountholder. That final requirement significantly narrows eligibility.
A current Aidvantage borrower who received an automated call about the borrower’s own student loan account may not qualify. By comparison, a noncustomer who received a prerecorded message asking for an unknown borrower may have a stronger basis for filing a claim. The eligible call period runs from February 12, 2021, through September 26, 2025. Receiving a wrong-number call outside that period would not satisfy the class definition, even if the call otherwise involved an artificial or prerecorded voice.
Why the Called Phone Number Matters
Eligibility turns partly on the status of the called number, not simply on whether the person answering the phone had an Aidvantage account. The official settlement materials exclude cellular numbers assigned to current or former Aidvantage customers or accountholders, making phone-number records important when assessing a claim. Consider a person who obtained a recycled mobile number in 2023. If Aidvantage’s system continued calling that number with prerecorded messages intended for the prior user, the new subscriber may fit the settlement definition.
A former Aidvantage customer receiving calls at the number associated with that customer’s own account presents a different situation and may be excluded. Claimants should not assume that every unwanted Aidvantage call qualifies. Live-agent calls without an artificial or prerecorded voice may fall outside the class definition, as may calls to a landline or calls made outside the specified period. The settlement concerns a defined category of alleged Telephone Consumer Protection Act violations rather than all disputed servicing communications.
What the Lawsuit Alleges
The plaintiff alleged that Aidvantage placed or caused calls using an artificial or prerecorded voice without prior express consent, in violation of the Telephone Consumer Protection Act. Aidvantage is the business name used by Maximus Education, LLC, the defendant identified in the case. The allegations do not mean the court found Aidvantage liable. A class action settlement resolves disputed claims without requiring a trial verdict on every factual and legal question.
For example, the parties can agree to a fund and claims process while continuing to disagree about consent, calling practices, damages, or whether the case should have proceeded as a class action. The court has authorized notice of the proposed settlement, but final approval remains pending. A final fairness hearing is scheduled for October 7, 2026, at 9:00 a.m. Central, when the court will consider whether the settlement is fair, reasonable, and adequate.
How to File an Aidvantage TCPA Settlement Claim
A person who received a postcard notice and claim form may submit a claim through the court-authorized settlement website or mail a completed claim form. online claims must be submitted by August 24, 2026, while mailed claims must be postmarked by that date. People who did not receive a notice are not automatically barred from participating. They may request a claim form from the settlement administrator, but they must provide proof that they received an Aidvantage artificial or prerecorded call or message on their cell phone during the class period.
Useful supporting material could include a call log showing the number and date, a saved voicemail, a screenshot, or carrier records that correspond with the alleged call. A personalized notice may make the claims process simpler because settlement records have already associated the recipient with the class. A claimant without notice faces the added burden of supplying proof. In either situation, claimants should provide accurate information because an incomplete, unsupported, duplicate, or untimely filing may be rejected.
Potential Payments, Deductions, and Approval Risks
Approved participating class members will receive equal pro-rata shares of the net settlement fund. The administrator estimates that payments may be approximately $500 to $1,000, but this is not a guaranteed range. The actual payment can be higher or lower depending on the number of valid claims and the deductions approved by the court. The full $3 million will not be divided directly among claimants.
The fund may first pay notice and administration expenses of up to $300,000, attorneys’ fees of up to one-third of the fund, and litigation costs and expenses of up to $12,500. If the court approved each listed maximum, those deductions would total as much as $1,312,500, leaving $1,687,500 before accounting for any other terms governing the net fund. A high number of approved claims would generally reduce each claimant’s pro-rata payment, while fewer approved claims could increase it. Claimants should also be wary of treating the administrator’s estimate as money already owed: final approval may be denied, the settlement terms may change, or an appeal may delay distribution.
Excluding Yourself, Objecting, or Doing Nothing
Class members who want to preserve the right to pursue their own covered TCPA claims against Aidvantage must follow the settlement’s exclusion procedure by August 24, 2026. Excluding oneself means giving up any payment from this settlement in exchange for avoiding the settlement’s release. A person considering an individual lawsuit should compare the possible value and burden of that option with the uncertain pro-rata settlement payment.
An objection is different from an exclusion. A class member may object to the proposed settlement while remaining in the class, but must comply with the stated August 24, 2026 deadline and procedural requirements. Doing nothing produces no payment and, unless the person properly excludes themselves, releases certain TCPA-related claims covered by the settlement.
When Approved Claimants Could Receive Payment
If the court grants final approval and the judgment becomes final, payments are scheduled to be sent no later than 30 days after finality. Finality does not necessarily occur on the date of the October 7, 2026 fairness hearing because the court may rule later and applicable appeal periods must run.
An appeal can extend the process beyond the initial schedule. For example, even if the court approves the settlement shortly after the hearing, the administrator would not have to distribute payments while an appeal prevents the judgment from becoming final.
Frequently Asked Questions
Is the $3 million Aidvantage settlement finally approved?
No. It is a proposed settlement. The final fairness hearing is scheduled for October 7, 2026, at 9:00 a.m. Central.
Do all Aidvantage borrowers qualify?
No. The called cellular number must not have been assigned to a current or former Aidvantage customer or accountholder. The settlement principally concerns prerecorded or artificial-voice calls to wrong numbers or noncustomers.
What is the claim deadline?
Online claims must be submitted, and mailed claims postmarked, by August 24, 2026. The exclusion and objection deadlines are also August 24, 2026.
Can someone file without receiving a postcard notice?
Yes. The person may request a claim form from the administrator but must submit proof of receiving an Aidvantage artificial or prerecorded call or message on a cell phone during the class period.
How much could each claimant receive?
The administrator estimates $500 to $1,000, but the actual pro-rata payment may be higher or lower depending on approved deductions and the number of valid claims.
Where are the official settlement details available?
Kroll Settlement Administration maintains the court-authorized website at https://aidvantagetcpasettlement.com/ and provides additional claim, deadline, and eligibility information in its official FAQ.
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