Amazon Prime FTC Settlement — $2.5 Billion Over Unauthorized Subscriptions
Amazon has agreed to pay $2.5 billion in a settlement with the Federal Trade Commission (FTC) resolving allegations that Amazon enrolled consumers in Prime memberships without their consent and made it deliberately difficult to cancel. U.S. consumers who were charged for Amazon Prime without authorization may file a claim through July 2026.
What Did the FTC Allege Against Amazon?
The FTC alleged Amazon used “dark patterns” — intentionally confusing user interface designs — to trick consumers into signing up for Amazon Prime subscriptions and made the cancellation process deliberately cumbersome, dubbed the “Iliad Flow.” The agency said millions of consumers were enrolled or kept enrolled against their wishes.
Who Can File a Claim?
U.S. Amazon customers who were charged for Prime membership without clear consent, or who had difficulty canceling a Prime subscription, may be eligible for compensation. The settlement administrator will cross-reference Amazon account records to verify eligibility.
How Much Will Claimants Receive?
Payments will be distributed from the $2.5 billion fund after FTC fees and administrative costs. Given the massive fund size and the number of potentially affected Prime subscribers, individual payments may range from a partial refund of subscription fees to hundreds of dollars for those with documented longer-term unwanted charges.
How to File a Claim
Visit subscriptionmembershipsettlement.com — the official FTC settlement portal — to file your claim. The deadline is expected in July 2026. Monitor the FTC website and this page for official claim-filing updates.
- Claim Deadline: July 2026
- Settlement Fund: $2.5 billion
- Official Site: subscriptionmembershipsettlement.com
OpenClassActions.org provides this information for public awareness. We are not affiliated with Amazon, the FTC, or the settlement administrator.
See the FTC Amazon Prime settlement payment details on OpenClassActions.com.