Healthcare technology company TriZetto Provider Solutions is under investigation for a data breach that exposed the sensitive personal and medical information of more than 700,000 patients. TriZetto provides billing, claims processing, and revenue cycle management for healthcare providers across the United States. The breach compromised patient records including names, Social Security numbers, medical diagnoses, treatment information, and insurance details.
Learn what to do when you receive a data breach notification on OpenClassActions.com.
What Happened
TriZetto Provider Solutions, a subsidiary of the Cognizant Technology Solutions group, disclosed that unauthorized parties gained access to systems containing patient records from multiple healthcare providers. The company processes claims and billing data on behalf of hospitals, clinics, and medical practices, meaning the breach affects patients from numerous healthcare organizations that may not have been directly breached themselves.
Law firm Schubert Jonckheer & Kolbe LLP has announced an investigation into the breach, and class action litigation is expected. Healthcare data breaches are subject to federal HIPAA notification requirements, and affected patients should have received or will soon receive breach notification letters from TriZetto or their healthcare providers.
Who Is Affected
More than 700,000 patients whose data was processed through TriZetto’s systems are affected. Because TriZetto works with many different healthcare providers, affected individuals may not have any direct knowledge of or relationship with TriZetto. Your data may have been compromised if your doctor, hospital, or clinic used TriZetto for billing or claims processing.
What You Should Do
If you receive a breach notification related to TriZetto, take it seriously. Healthcare breaches expose particularly sensitive information that can be used for medical identity theft — where someone uses your identity to obtain medical care, prescriptions, or insurance benefits. Review your insurance explanation of benefits (EOB) statements for unfamiliar claims. Place a fraud alert on your credit files. Keep the breach notification letter for your records, as it may be needed to participate in any future settlement.
This article is for informational purposes only and does not constitute legal advice. Written by Steve Levine for OpenClassActions.org.